FAQ

1. What is the Brew-Luxe Magic Tea Pot?

The Brew-Luxe Magic Tea Pot is an innovative teapot designed to make tea brewing effortless and enjoyable. It features advanced brewing technology, keeping tea leaves separate for a smooth and flavorful cup every time.

2. Do you offer free shipping?

Yes, we offer free worldwide shipping on all orders. There are no hidden fees or extra costs—just a seamless shopping experience.

3. How long does delivery take?

After your order is processed within 48 hours, it typically takes 8 to 12 business days for your package to arrive at your doorstep.

4. What materials is the teapot made of?

The Brew-Luxe Magic Tea Pot is crafted with high-quality borosilicate glass, known for its durability, heat resistance, and elegant design.

5. Is the teapot easy to clean?

Yes, the Brew-Luxe Magic Tea Pot is designed for hassle-free maintenance. The simple construction allows for quick and easy cleaning.

6. Can I track my order?

Absolutely! Once your order has shipped, we’ll provide a tracking number via email so you can monitor your shipment until it arrives.

7. What should I do if my order is delayed?

While most orders arrive on time, occasional delays can happen due to customs or unforeseen factors. If your order is delayed beyond the expected delivery window, please contact our support team, and we’ll assist you immediately.

8. What payment methods do you accept?

We accept a wide range of payment methods, including credit/debit cards, PayPal, and other secure options available at checkout.

9. Do you offer refunds or returns?

Yes, we have a flexible return policy to ensure your satisfaction. If you’re not happy with your purchase, please review our Return Policy page for detailed instructions or contact our support team for assistance.

10. How can I contact customer support?

You can reach out to our customer support team anytime via email or the contact form on our website. We’re here to help with any questions or concerns.